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Job Opportunity: benefits customer service representative - nj:RandstadJob description:job detailsposted. Monday, February 11, 2019 location . mount laurel, new jersey job category . Biotechnology & Pharmaceutical job type . temporary working hours . 6:00 AM - 7:00 PM income . US$ 16.25 per hour practice . practiced reference number . S_730202 phone . 619/840-6883 apply now job descriptionRandstad is seeking practiced Customer Service Representatives for a leading global professional services company that offers solutions in the areas of employee benefits programs, talent and compensates programs, and risk and capital management.The Benefits Customer Service Representative will provide customer service support for client pension and/or health and welfare plans using web-located systems for tracking, information gathering and troubleshooting issues. Job responsibilities: ??Provide a high level of customer service support when handling customers questions/complaints in respect to defined benefit pension and/or health and welfare plans ??Handle confidential information with sensitivity and discretion ??Proficiently translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon. ??Maintain and document complete and accurate call and case notes ??Perform other tasks as assigned Working hours: 6:00 AM - 7:00 PM expertise: --Analytical and problem solver --High level attention to detail --Strong computer expertise with the capability to navigate multiple software applications --Minimum 1-2 years' practice in a customer service setting, at least 2-3 years is preferred --Proficiency in the use of Microsoft Office programs (specifically Outlook, Excel and Word) --capability to work a flexible work schedule (30 - 40 hours/week with some overtime requested; variety of schedule start and end times) --Must have excellent attendance and be punctual to work --Fluent in Spanish a plus --Bachelor's degree preferred, but not required suitable education High School practice: practiced Appropriate qualifications: Pay Rate: ??$16.25 per hour ??$16.75 per hour if bilingual (Spanish or French) Application Process: Apply Here or submit resume via email to Roshelle.bennett@randstadusa.com Randstad is a world leader in matching great people with great companies. Our practiced agents will listen carefully to your employment needs and then work diligently to match your expertise and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Discapability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. expertise--Analytical and problem solver--High level attention to detail--Strong computer expertise with the capability to navigate multiple software applications--Minimum 1-2 years' practice in a customer service setting, at least 2-3 years is preferred--Proficiency in the use of Microsoft Office programs (specifically Outlook, Excel and Word)--capability to work a flexible work schedule (30 - 40 hours/week with some overtime requested; variety of schedule start and end times)--Must have excellent attendance and be punctual to work--Fluent in Spanish a plus--Bachelor's degree preferred, but not requiredqualificationPay Rate: ??$16.25 per hour??$16.75 per hour if bilingual (Spanish or French)responsibilities??Provide a high level of customer service support when handling customers questions/complaints in respect to defined benefit pension and/or health and welfare plans??Handle confidential information with sensitivity and discretion??Proficiently translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.??Maintain and document complete and accurate call and case notes??Perform other tasks as assignededucational requirementsHigh SchoolSkills:
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