MENU
   
Welcome!! Register or Login

    Job details


Offer: customer service entrylevel:Randstad

Job description:

job details

posted
   . Thursday, September 20, 2018
location
   . overland park, kansas
job category
   . Administrative & Support Services
job type
   . temp to perm
working hours
   . 10:00 AM - 7:00 PM
income
   . US$ 16.50 per hour
practice
   . Entry Level
reference number
   . S_686205
phone
   . 913-491-0944
apply now

job description

Our client, a leader in the insurance industry, is now hiring a motivated and positive customer service underwriting professional to work in their local office. The Customer Support Specialist works with the customers and Insurance agents to establish new customer relationships and enhance and maintain current customer relationships.

The prosperous candidate will be an energetic, self-motivated, detail oriented, dependable, extroverted self-starter who is determined to succeed and help the Company to continue to grow and grow our customer business.

Job responsibilities:
Essential tasks and Responsibilities for the Customer Support Specialist will include:
??Establish lasting relationships with customers and retain existing and new customers within their region.
??Providing information regarding required and missing documentation and next steps in the claims process to insurance agents
??Answering 30-70 calls in a fast paced environment, explaining rules of the insurance program, how to use the system, etc.
??Managing coverage changes and cancellations
??Answering questions about policy renewals & endorsements
??Provide high quality service to customers and solve customer issues in a timely manner
??Maintain customer data including contact information, product information, and demographic information using Excel spread sheets and other databases
??Represent the Company with integrity and distinguished customer service.
??Meet administrative standards for reporting and other standards

Working hours: 10:00 AM - 7:00 PM

expertise:
Job Requirements:
The Customer Support Specialist will require a motivated personality with a demonstrated capability to provide consultative service and enhance the customer practice.
--Minimum of 2 years of practice in business customer service
--Proficient in establishing and maintaining customer relationships
--capability to work in a fast-paced and self-directed environment
--Excellent interpersonal, verbal, and written communication expertise
--Outstanding organization and attention to detail
--A Strong work ethic and above average attendance record
--Expert expertise in MS Excel and Outlook and the capability to quickly lgain and use other software
--capability to comprehend pricing and marketing strategies
--Insurance expertise or practice is a plus
--This position will work Mon - Fri from 10am - 7pm, this is a hard stop and there will NOT be an option upon being hired to adjust this schedule.

Appropriate qualifications:
advantages:
??Competitive Pay ($17.00/hr)
??Temp To Hire
??Long-Term Career Opportunity with a Respected Industry Leader
??Medical insurance 80% paid for employee and partially funded for employee dependents (includes PPO option and High Deductible with `HSA?? option)
??Company paid Life - Dental Insurance that is partially funded by the employer
??Additional voluntary benefits are Vision, Life and Family and child life, Discapability, and AFLAC benefits.

If you or anybody you know would be interested and qualified for this position, please email your resume to kat.kovacich@randstadusa.com!

Randstad is a world leader in matching great people with great companies. Our practiced agents will listen carefully to your employment needs and then work diligently to match your expertise and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Discapability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

expertise

Job Requirements:The Customer Support Specialist will require a motivated personality with a demonstrated capability to provide consultative service and enhance the customer practice. --Minimum of 2 years of practice in business customer service--Proficient in establishing and maintaining customer relationships--capability to work in a fast-paced and self-directed environment--Excellent interpersonal, verbal, and written communication expertise--Outstanding organization and attention to detail--A Strong work ethic and above average attendance record--Expert expertise in MS Excel and Outlook and the capability to quickly lgain and use other software--capability to comprehend pricing and marketing strategies --Insurance expertise or practice is a plus--This position will work Mon - Fri from 10am - 7pm, this is a hard stop and there will NOT be an option upon being hired to adjust this schedule.

qualification

advantages:??Competitive Pay ($17.00/hr)??Temp To Hire??Long-Term Career Opportunity with a Respected Industry Leader??Medical insurance 80% paid for employee and partially funded for employee dependents (includes PPO option and High Deductible with `HSA?? option)??Company paid Life - Dental Insurance that is partially funded by the employer??Additional voluntary benefits are Vision, Life and Family and child life, Discapability, and AFLAC benefits. If you or anybody you know would be interested and qualified for this position, please email your resume to kat.kovacich@randstadusa.com!

responsibilities

Essential tasks and Responsibilities for the Customer Support Specialist will include:??Establish lasting relationships with customers and retain existing and new customers within their region. ??Providing information regarding required and missing documentation and next steps in the claims process to insurance agents??Answering 30-70 calls in a fast paced environment, explaining rules of the insurance program, how to use the system, etc. ??Managing coverage changes and cancellations??Answering questions about policy renewals & endorsements??Provide high quality service to customers and solve customer issues in a timely manner??Maintain customer data including contact information, product information, and demographic information using Excel spread sheets and other databases??Represent the Company with integrity and distinguished customer service.??Meet administrative standards for reporting and other standards

educational requirements

Associate

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Overland Park, Kansas
Company Type Employer
Post Date: 09/20/2018 / Viewed 67 times
Contact Information
Company: Randstad
Contact Email: kat.kovacich@randstadusa.com


Apply Online