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Job Offer: Lead Technical Relationship Manager-Networking:Citrix Systems

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Citrix Systems


Lead Technical Relationship Manager-Networking

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Job detail
We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!

Job location:Alpharetta

Alternate Location(s):Remote-NY;Remote-NJ;Remote-NH;

R12297 Lead Technical Relationship Manager-Networking (Open)

Job Posting Title:
Lead Technical Relationship Manager-Networking

Listing description

Would you enjoy being the face of Citrix to our highest profile customers? Does networking technology excite you? Do you have a talent for defusing and resolving complex customer situations? Do you possess a knack for identifying potential customer relationship enhancement opportunities? Do you ygain to join one of the top cutting-edge technology companies on the planet?

If you answered yes to all of these questions, we may have the job for you.

We have an immediate need for a Lead Technical Account Manager to join our ESS Networking Practice in Northeast US (Remote) or Alpharetta, GA.

This individual will focus on providing technical support, building, and maintaining relationships between Citrix and remote customers. The Lead TRM has high visibility and interacts with many groups internally and externally to help achieve an excellent level of customer service and satisfaction. The position builds a solid foundation and extends the relationship between the company and customers focusing on Support Services. The Lead TRM is also valued as a single point of contact to the assigned unique customers. The Lead TRM creates and provides content, mentoring, and leadership abilities through more difficult scenarios across the FSS team. This person acts as a Subject Matter Expert (SME) in networking technology.

Basic Appropriate qualifications:
- Bachelor of Science in Computer Information Systems, Computer Science (or similar degree) or equivalent practice required.
- 8+ years of hands-on networking practice, preferably with layers L4 - L7 and SSL acceleration.
- A love and high level of skill in networking with exposure to NetScaler or other significant load balancing products (i.e. F5, Brocade, Juniper, Riverbed, Barracuda, etc.).
- Outstanding level of professional verbal and written communication that will translate well in a fast-paced business setting.
- Possess Citrix certifications or industry equivalent certifications.
- capability to identify opportunities for customer relationship enhancement and coordinate with Sales as needed.
- Able to travel as required (20%).

Job Keywords:

Load Balancer, AD, LDAP, SSL VPN, tcpdump, Wireshark, Unix Scripting, Network Security, L2, L3, L4-7, NetScaler, CloudBridge, application delivery, WAN, LAN, cloud Technical Support, Technical Relationship Manager, Technical Account Manager, Citrix, F5


Functional Area:
Field Service Engineer

About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You ll enjoy our workstyle within an incredible culture. We ll give you all the tools you need to succeed so you can grow and develop with us.

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a discapability and require a reasonable accommodation to complete any part of the job application process, Contact Us by us at (877) 924-8749 or email us at for assistance.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, national origin, religion, discapability, protected veteran status and other protected classifications.

Job Information
   » Job location: Alpharetta, Georgia, 30004, United States
   » Listing ID: 42276204
   » Published: July 11, 2018
   » Position Title:Lead Technical Relationship Manager-Networking
   » Employer's nameCitrix Systems
   » Listing Function:All Functions

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Job Category: Other [ View All Other Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Alpharetta, Georgia
Company Type Employer
Post Date: 07/11/2018 / Viewed 14 times
Contact Information
Company: Citrix Systems
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