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Job Opportunity: customer service administrator:Randstad

Job description:

job details

posted
   . Monday, June 18, 2018
location
   . farmington, connecticut
job category
   . Administrative & Support Services
job type
   . temporary
income
   . US$ 15 per hour
reference number
   . S_654595
phone
   . 860-677-5757
apply now

job description

Customer Service Administrator

A highly reputable Manufacturing company in Farmington, CT is seeking a Customer Service Administrator to join their already stellar team and is offering $15-16/hr.
This position is responsible for taking a high volume of incoming calls on a technical assistance call center and relaying the information to the technicians, processing service engineer timesheets and expense reports, and customer billing. The department is open from 7am until 7pm, so candidates must be flexible to work within those hours if needed. After reading the job description, if you are interested, please send your resume AND a cover letter explaining why you would be a great match for this function, directly to david.six@randstadusa.com for immediate consideration!

This is potentially a 6 month contract position with the potential to be extended! So please be sure you are interested in that length of an assignment!

Job responsibilities:
The statements below are intended to describe the general nature and level of work in this position. They are not intended to be an exhaustive list of all responsibilities. The position may require that employees perform other tasks as assigned.

1.Handle a high volume of incoming calls
2.Enter data from these calls into Service Information System (SIS)
3.Assist Service managers in everyday service functions and special projects
4.Provide telephone support for managers
5.Answer service engineers calls, respond to customer calls as needed
6.Process customer billing through the SAP system
7.Respond to customer inquiries and billing questions
8.Process service engineers time and expense reports
9.Maintain vacation books and record time off in the SIS system
10.Draft various letters, memos and correspondence for manager and related departmental needs
11.Updating department PowerPoint presentations occasionally
12.Assist with yearly service meeting coordination
13.Record meeting minutes as required
14.Must be able to work a flexible schedule including some evenings
15.Accurate data entry expertise

Working hours: 7 AM - 7 PM

Working hours: 8:00 AM - 5:00 PM

expertise:
Excellent interpersonal communications and clerical expertise. Computer expertise including Word, Outlook, Excel, PowerPoint, SAP, SIS and Access. Customer service practice a plus

Appropriate qualifications:
suitable education
Associates degree in Business Management preferred; one to two years practice in an administrative environment acceptable

If you, or someone you know is qualified and interested in this opportunity, please send resumes to david.six@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our practiced agents will listen carefully to your employment needs and then work diligently to match your expertise and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Discapability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

expertise

Excellent interpersonal communications and clerical expertise. Computer expertise including Word, Outlook, Excel, PowerPoint, SAP, SIS and Access. Customer service practice a plus

qualification

suitable educationAssociates degree in Business Management preferred; one to two years practice in an administrative environment acceptableIf you, or someone you know is qualified and interested in this opportunity, please send resumes to david.six@randstadusa.com

responsibilities

The statements below are intended to describe the general nature and level of work in this position. They are not intended to be an exhaustive list of all responsibilities. The position may require that employees perform other tasks as assigned.1.Handle a high volume of incoming calls2.Enter data from these calls into Service Information System (SIS)3.Assist Service managers in everyday service functions and special projects4.Provide telephone support for managers5.Answer service engineers calls, respond to customer calls as needed6.Process customer billing through the SAP system7.Respond to customer inquiries and billing questions8.Process service engineers time and expense reports9.Maintain vacation books and record time off in the SIS system10.Draft various letters, memos and correspondence for manager and related departmental needs11.Updating department PowerPoint presentations occasionally12.Assist with yearly service meeting coordination13.Record meeting minutes as required14.Must be able to work a flexible schedule including some evenings15.Accurate data entry expertiseWorking hours: 7 AM - 7 PM

educational requirements

Associate

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Farmington, Connecticut
Company Type Employer
Post Date: 06/18/2018 / Viewed 55 times
Contact Information
Company: Randstad
Contact Email: david.six@randstadusa.com


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