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Job Opportunity: Customer Service Associate:TE Connectivity

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TE Connectivity

Customer Service Associate

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Company Information

TE Connectivity Ltd., is a $13 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 78,000 employees, including more than 7,000 engineers, working alongside customers in nearly 150 countries, TE ensures that EVERY CONNECTION COUNTS. Lgain more at and on LinkedIn, Facebook, WeChat and Twitter.

When every connection counts, TE s Industrial & Commercial Transportation (ICT) business unit delivers reliable connectivity products designed to withstand harsh environmental conditions for on and off-highway vehicles and recreational transportation. As a world leader in rough and rugged connectivity, depend on TE s ICT to provide innovative solutions for field applications where failure is not an option. Some of our key technologies include terminals and connectors, custom cable assemblies, relays and switching modules, inductive systems, and wire and cable.


We are actively hiring Customer Service Representatives in our Kettering Ohio office. You will handle inbound customer inquiries, follow up on customer orders, expedite deliveries and respond to queries about TE products or services. Maintain quality service by following policies and procedures and contribute to team effort by accomplishing related tasks as needed. The prosperous candidate will leverage effective listening expertise, an attention to detail, strong intellectual curiosity and an honest desire to make a difference to ensure each customer practice is exceptional. With an knowledge of the customers' needs and wants, and a focus on delivering solutions that meet those needs, you will deliver a service practice that exceeds expectations and makes Information technology easy for potential and returning customers to do business with us.


Key Job responsibilities:

* Provide Extraordinary Customer practice through professional phone expertise, emails and team involvement.

* Work with cross functional teams to improve processes and productivity within TE.

* Assist customers with forecasting and planning to insure product availcapability.

* Efficiently communicate customer's requirements to supply chain to insure proper execution for planning, manufacturing and shipping of products.

* In addition to the responsibilities listed above, the position holder must carry out tasks assigned by their manager that are essentially related to their tasks.

Qualifications & expertise

* Strong attention to detail, analytical and organizational expertise.

* capability to work as part of a team, as well as independently, under presser and act quickly to changing priorities.

* Must be enthusiastic self-motivated and able to handle own workload.

* Demonstrated capability to quickly lgain and continuously develop functional knowledge and an knowledge of TE company products and processes.

* Superb listening expertise and professional oral & written communication expertise with an capability to inspire trust and accountcapability though an empathetic communication style which promotes a quality image of TE.

* A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment.

* Proficiency in MS Office programs (Excel, Power Point, etc.), Salesforce, SAP a plus


* BA/BS degree preferred or 5 years of practice in related field


* Values: Integrity, Accountcapability,Teamwork, Innovation

As an Equal Opportunity Employer, TE Connectivity does not discriminate because of Race, Religion, Color, Age, Gender, Marital Status, Sexual Orientation, Gender Identity, National Origin, Physical or Mental Discapability, or Protected Veteran Status, or any other categories protected by law.

Individuals with disabilities, who require a reasonable accommodation to complete this application and/or to participate in any part of the employee selection process, should contact us via e-mail at or by phone (610) 893-9333.

Job Information
   » Job location: Kettering, Ohio, 45429, United States
   » Listing ID: 41742392
   » Published: June 13, 2018
   » Position Title:Customer Service Associate
   » Employer's nameTE Connectivity
   » Listing Function:All Functions

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Job Category: Other [ View All Other Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Kettering, Ohio
Company Type Employer
Post Date: 06/13/2018 / Viewed 21 times
Contact Information
Company: TE Connectivity
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