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Offer: customer service representative:Randstad

Job description:

job details

posted
   . Saturday, January 13, 2018
location
   . san ramon, california
job category
   . Customer Service & Call Center
job type
   . temp to perm
income
   . US$ 16 per hour
reference number
   . S_604969
phone
   . 925-866-6103
apply now

job description

A well-established leader in the Customer Service industry located in San Ramon, CA area is seeking a skilled and focused Inbound Call Center Representative for their customer call center. If you are looking for an opportunity to take your customer service expertise and practice to the next level this is the place for you! Take your practice to the next level and apply today. Give Jeremy a call at (925)866-6103 today and email your resume to Jeremy.wong@randstadusa.com

tasks and Job responsibilities:
- Provide excellent customer service and handling up to 50+ inbound calls a day
- Servicing customer inquiries, requests, and issues
- Booking customer appointments for Sales team
- Initiating outbound calls to customers in regards to service status updates
- Managing outgoing phone calls and customer requests
- Generate service requests per customer specifications
- Conduct customer service follow up calls to ensure customers satisfaction
- Perform any other tasks as assigned

Working hours: 40 Hours

expertise:
Requirements:
--2+ years call center practice required
--Excellent communication and customer service expertise
--Good computer data entry and retrieval expertise
--Excellent follow through and problem-solving capability
--Excellent organizational expertise and detail oriented
--Type 40 words/minute
--Friendly, upbeat and positive attitude
--Must be flexible as the schedule may include holidays, and mandatory overtime
--Must be a Self-Starter with excellent communication expertise - written and verbal
--capability to multi-task and make quick decisions
--Must be eligible to work in the United States
--Must be 18 years or older
--High school diploma or equivalent required; 1-2 years post-high school education preferred

income/Benefits/Hours:
--Temporary to Hire position
--Full time 40 hrs/week
--$17.00/hour
--All candidates are eligible for benefits including but not limited to: Medical, Dental, Vision, and 401K

Take your practice to the next level and apply today. Give Jeremy a call at (925)866-6103 today and email your resume to Jeremy.wong@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our practiced agents will listen carefully to your employment needs and then work diligently to match your expertise and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Discapability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: San Ramon, California
Company Type Employer
Post Date: 01/13/2018 / Viewed 15 times
Contact Information
Company: Randstad
Contact Email: Jeremy.wong@randstadusa.com


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