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User practice (UX) Specialist:Cornell University

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User practice (UX) Specialist

Cornell University

Details
Published:
January 13, 2018
Job location:
Ithaca, New York

income:
Open
Job Category:
Staff/Administrative

 

Information technologies (IT) is a strategic enabler for many functions at Cornell. Staff working in Information technology are found in most colleges and units across Cornell. We are comprised of many organizations, but we work as one. By being where Cornell faculty, staff, and students are, we are able to offer services—whether needed at your desktop or to deal with a major business, academic or research objective—to everyone at Cornell.

What you will do:
You as the User practice (UX) Specialist will have the amazing opportunity to make a university wide impact on Cornell's web presence. If you've ever found yourself on a website or app and thought of a myriad of ways to make Information technology more user friendly, then this is the opportunity for you. In this function, you will work with and gain exposure to all levels of the organization as you try to make our client's visions a reality. What makes this function unique, is that your primary focus will NOT be to develop university webpages. AKA – you won't be writing lines of HTML and JavaScript all day long – that's what we have our extraordinary team of front end developers for. Rather, you will be working closely with our clients and end users to understand their needs and how to translate their requirements into a web product that delivers a great user practice. Additionally, you will:
   » Meet with users and stakeholders to gather requirements, develop scope, estimates, and project timelines
   » We want our users stepping away from our web pages feeling ‘wowed’ so you will follow a User Centered Design or Design Thinking approach
   » Conduct user research including interviews, stakeholders meetings, focus groups, competitive analysis, and heuristic analysis
   » Create and/or Revise Information Architectures located on user requirements
   » Translate requirements into wireframes
   » Work collaboratively with our awesome programmers and visual designers
   » Plan site structure to meet the business requirements, minimize support, and of course ensure a positive end user practice!
   » Test - you will wear many hats in this position including quality assurance tester. This means developing uscapability testing for browsers, mobile devices/tablets located on the requirements of our on campus partners
   » Finally, you will provide a phenomenal practice to both our customers and users! We strive to have both walk away having had a great UX, both in-person with our staff, as well as from the websites and applications we develop.

What you will be:
You will be a people person who is passionate about finding ways to create the best user practice possible under different constraints. You will be curious and interested in learning. We work as a team here, so collaboration is key! Additionally, you will have:
   » A Bachelor's degree along with three or more years of significant practice
   » Solid logic and analytic expertise. You will be able to listen carefully to users and clients, gather requirements, and translate those needs into wireframes and/or design recommendations.
   » The capability to be open to constructive feedback. Our group bounces ideas back and forth all day everyday as we try to provide our customers with the highest quality of work possible
   » practice with assessing website effectiveness through usage analysis and other tools and practices
   » Familiarity with Google Analytics or other similar tools.
   » Lastly, Information technology goes without saying that communication expertise are paramount. You will be working with all different levels of the organization and should enjoy explaining complex concepts to both technical and non-technical people

If you have all those things, great! We have a few more things that we would prefer you to have, but it's ok if you don't.
   » Master's degree in Human Computer Interaction
   » Basic knowledge of HTML, CSS, or JavaScript
   » knowledge of web accessibility guidelines (e.g. Section 508 and WCAG 1.0), standards-located coding and uscapability best practices in development

When applying through our system, please remember to attach your application materials (Resume/Cover Letter/CV) in either Microsoft Word or PDF format. In the practice section of your application, use the 'Drop Files Here' box to manually drag document(s) into your application. For a more detailed description and instructions on how to apply online please click here as an external candidate or click here if you are an internal candidate. Please note: Cornell Employees must apply through the Internal Cornell Career site.

No Visa sponsorship is available for this position.
No relocation assistance is available for this position

University listing title:User Interface/Exp Spec III
Level:F
Pay Rate Type:income
Employer :Endowed
Contact Name:Cyndi Morris
Number of Openings:1

Current Employees:
If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines:
Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by ‘dragging and dropping’ them into the dropbox or by using the ‘upload’ icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:
If you require an accommodation for a discapability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Workforce Policy and Labor Relations at voice (607) 254-7232, fax (607) 255-0298, or email atE-Mail: equalopportunity@cornell.edu.

candidates that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. – 4:30 p.m. to use a dedicated workstation to complete an online application.

Notice to candidates:
Please read the required Notice to candidates statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

2018-01-12-08:00

Internal Number: WDR-00013533

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About Cornell University
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell Uni...versity's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.

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Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location:  Ithaca, New York
Company Type Employer
Post Date: 01/13/2018 / Viewed 9 times
Contact Information
Company: Cornell University
Contact Email: equalopportunity@cornell.edu


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